Strategic Software Consultant

I'm the partner of choice for many of the world's leading enterprises. I help businesses elevate their value through solution discovery, software development, design, QA, and consultancy services. As your Strategic Software Consultant, I work across many technology products and delivery teams. The scope of technology is broad, and it is my job to understand how your technology applications holistically support and connect to create a sustainable technology ecosystem. The ecosystem of technologies may span to 3rd party applications, in-house developed solutions, business intelligence, data integrations, and of course, SaaS applications.

Oracle Certified Specialist
B2C Service REST API Oracle B2C Service Cloud

B2B Service Create Contact & Incident using REST API

B2B Service REST API Base Endpoint URI B2B Service REST API Headers These headers values are required for all requests. ‘OSvC-CREST-Application-Context’ is required and can be any value. Authorization Basic Content-Type application/json OSvC-CREST-Application-Context Query Contact Query The email address is the unique identifier in B2B Service.  First, query to see if the contact already exists. […]

B2C Service REST API Browser UI Extension Interview Extension Oracle B2C Service Cloud Oracle Intelligent Advisor

Circumvent Intelligent Advisor 50 MB Max File Attachment Limit

This is the B2B Service FAQ describing the 50 MB file attachment limit. https://cx.rightnow.com/app/answers/detail/a_id/11619 Set Upload Control Custom Properties Attribute Values Required Notes name xUpload yes this creates the custom upload max files any number no only required if you want to set a max extensions allowed .jpg,.jpeg no restrict to file type.  Note the […]

B2C Service REST API Oracle B2C Service Cloud Oracle Intelligent Advisor

Oracle B2C CORS Error

Access to XMLHttpRequest at ‘https://example.custhelp.com/services/rest/connect/1.4/’ from origin ‘https://example-oia.custhelp.com’ has been blocked by CORS policy: Response to preflight request doesn’t pass access control check: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Set Config verb PAPI_CORS_DOMAIN_LIST CORS Header Purpose Configuration Setting Name Configuration Setting Values Access-Control-Allow-Origin Provides a comma-separated list of trusted origins from which […]