Strategic Software Consultant

I'm the partner of choice for many of the world's leading enterprises. I help businesses elevate their value through solution discovery, software development, design, QA, and consultancy services. As your Strategic Software Consultant, I work across many technology products and delivery teams. The scope of technology is broad, and it is my job to understand how your technology applications holistically support and connect to create a sustainable technology ecosystem. The ecosystem of technologies may span to 3rd party applications, in-house developed solutions, business intelligence, data integrations, and of course, SaaS applications.

Oracle Chat Inlay

B2C Service Chat Inlay CORs

Oracle B2C Service customers must set the configuration setting OIT_CORS_ALLOWLIST* properly to ensure the Inlays are approved to interact with your site. Search for the OIT_CORS_ALLOWLIST configuration key. *In versions prior to 20D, this configuration is OIT_CORS_WHITELIST.

Oracle B2C Service Cloud Oracle Chat Inlay

Using the Oracle Chat Inlay Config File

http://documentation.custhelp.com/s/oit/latest/ https://example.custhelp.com/euf/assets/oit-config-file.js You can see the inlay-mode attribute in the JavaScript config file.  Also, I moved the polling-enabled, polling-threshold, and inlay-hidden settings to this config file. The HTML code is simplified to this with the polling-enabled, polling-threshold, and inlay-hidden attributes removed. The JavaScript script has a new reference to the location of the oit-config-file.js host […]