Endpoint: https://customer.custhelp.com/services/rest/connect/v1.4/incidents/{Incident ID}/threads/ Verb: Post Body:
B2B Service REST API Base Endpoint URI B2B Service REST API Headers These headers values are required for all requests. ‘OSvC-CREST-Application-Context’ is required and can be any value. Authorization Basic Content-Type application/json OSvC-CREST-Application-Context Query Contact Query The email address is the unique identifier in B2B Service. First, query to see if the contact already exists. […]