Strategic Software Consultant

I'm the partner of choice for many of the world's leading enterprises. I help businesses elevate their value through solution discovery, software development, design, QA, and consultancy services. As your Strategic Software Consultant, I work across many technology products and delivery teams. The scope of technology is broad, and it is my job to understand how your technology applications holistically support and connect to create a sustainable technology ecosystem. The ecosystem of technologies may span to 3rd party applications, in-house developed solutions, business intelligence, data integrations, and of course, SaaS applications.

Oracle Certified Specialist

Oracle B2C Service Cloud

Formerly know as Oracle Service Cloud and RightNow

Customer Portal Oracle B2C Service Cloud Oracle Intelligent Advisor

Intelligent Advisor CORs Error

Error Access to XMLHttpRequest at ‘https://sample-opa.custhelp.com/web-determinations/redirectQuery’ from origin ‘https://sample.custhelp.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Solution In order to allow only certain websites to embed an Intelligent Advisor interview or flow, you need to set up a cross origin request from the server hosting the application. […]

Single-Sign-On (SSO)

B2C Single-Sign-On Agents and Contacts

Submit SR to Oracle to enable the hidden config verbs. For Agents AGENT_SAML20_SSO_ENABLED SSO_ENABLE_EXTERNAL_IDP For Contacts CONTACT_SAML20_SSO_ENABLED Add the cert thumbprint as plain text (no colons) to the SAML_20_SIGN_CERTS config verb. Assertion Consumer Service (ACS) url https://interface-name.custhelp.com/ci/openlogin/saml/<login> Example: contact.login or contact.emails.address https://interface-name.com/ci/openlogin/saml/subject/contact.emails.address https://interface-name.custhelp.com/ci/openlogin/saml/subject/contact.login Reference Links https://blogs.oracle.com/blogbypuneeth/post/steps-to-configure-saml-20-with-idcs-identity-cloud-service-as-identity-provider-and-jcs-oracle-java-cloud-service-as-service-provider https://videohub.oracle.com/media/Best+Practices+for+Implementing+OSvC+SSO/1_z6r5f5mi http://documentation.custhelp.com/euf/assets/devdocs/cloud22a/olh/CoreFeatures/topicrefs/c_crm_admin_saml_sso.html