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Custom Process Model (CPM) Oracle B2C Service Cloud

Oracle Service Cloud Custom Process Model (CPM) Template

<?php
/**
 * CPMObjectEventHandler: IncidentAysnc
 * Package: OracleServiceCloud
 * Objects: Incident
 * Actions: Create, Update
 * Version: 1.4
 * Purpose: A starting template for an asynchronous Incident CPM
 */
use \RightNow\Connect\v1_4 as RNCPHP;
use \RightNow\CPM\v1 as RNCPM;

class IncidentAysnc implements RNCPM\ObjectEventHandler
{
    public static function apply($runMode, $action, $incident, $cycle)
    {
        if($cycle !== 0)
        {
            return;
        }

        $context = RNCPHP\ConnectAPI::getCurrentContext();
        $context->ApplicationContext = "Incident Integrations";


        if(cfg_get((120)) == "productionInterface")
        {
            $isProduction = TRUE;
        }
        else
        {
            $isProduction = FALSE;
        }

        if($isProduction)
        {
            $endpoint_base = RNCPHP\Configuration::fetch("CUSTOM_CFG_OIC_BASE_ENDPOINT_PROD")->Value;
            $endpoint_username = RNCPHP\Configuration::fetch("CUSTOM_CFG_OIC_LOGIN_PROD")->Value;
            $endpoint_password = RNCPHP\Configuration::fetch("CUSTOM_CFG_OIC_PASSWORD_PROD")->Value;
        }
        else
        {
            $endpoint_base = RNCPHP\Configuration::fetch("CUSTOM_CFG_OIC_BASE_ENDPOINT_DEV")->Value;
            $endpoint_username = RNCPHP\Configuration::fetch("CUSTOM_CFG_OIC_LOGIN_DEV")->Value;
            $endpoint_password = RNCPHP\Configuration::fetch("CUSTOM_CFG_OIC_PASSWORD_DEV")->Value;
        }

        try
        {
            if(!function_exists("curl_init"))
            {
                load_curl();
            }
            $ch = curl_init();
            $incidentID = $incident->ID;
            $contactID = $incident->PrimaryContact->ID;
            $contact = $incident->PrimaryContact;
            $cfields = $incident->CustomFields;
            $assigned = $incident->AssignedTo->Account;

            $payload['attribute1'] = $cfields->CO->attribute1;
            $payload['attribute2'] = $cfields->CO->attribute2;

            // send primary inspection data
            $reqContent["items"][0] = $payload;
            $content = json_encode($reqContent);
            $endpoint = $endpoint_base . '/SOME/RANDOM/ENDPOINT/1.0/';
            curl_setopt_array($ch, array(
                CURLOPT_URL => $endpoint,
                CURLOPT_FOLLOWLOCATION => 1,
                CURLOPT_CUSTOMREQUEST => "POST",
                CURLOPT_POSTFIELDS => $content,
                CURLOPT_RETURNTRANSFER => 1,
                CURLOPT_CONNECTTIMEOUT => 20,
                CURLOPT_SSL_VERIFYPEER => 0,
                CURLOPT_SSL_VERIFYHOST => 0,
                CURLOPT_USERPWD => "$endpoint_username:$endpoint_password",
                CURLINFO_HEADER_OUT => 1,
                CURLOPT_HTTPHEADER => array(
                    'Accept: application/json',
                    'Content-Type: application/json;'
                )
            ));

            $response = trim(curl_exec($ch));
            self::log($content);
            self::log($response);
            curl_close($ch);

        }
        catch(RNCPHP\ConnectAPIError $err)
        {
            self::log("Connect API ERROR-> " . $err->getCode() . "::" . $err->getMessage());
        }
        catch(\Exception $err)
        {
            self::log("PHP Exception-> " . $err->getCode() . "::" . $err->getMessage());
        }
    }

    static function log($msg)
    {
        file_put_contents("/tmp/IncidentAsync" . date("Y-m-d-H") . ".log", date("m/d/Y H:i:s") . ": " . $msg . "\n", FILE_APPEND);
    }

}

class IncidentAysnc_TestHarness implements RNCPM\ObjectEventHandler_TestHarness
{
    static $incident_id = null;

    public static function setup()
    {
        $contact = new RNCPHP\Contact();
        $contact->Name->First = "CPM";
        $contact->Name->Last = "CPM";
        $contact->save();

        $incident = new RNCPHP\Incident();
        $incident->Subject = 'CPM Test';
        $incident->PrimaryContact = $contact;
        $incident->save();

        self::$incident_id = $incident->ID;
    }

    public static function fetchObject($action, $object_type)
    {
        $Incident = $object_type::fetch(self::$incident_id);
        return array(
            $Incident
        );
    }

    public static function validate($action, $obj)
    {
        return true;
    }

    public static function cleanup()
    {
        $Incident = RNCPHP\Incident::fetch(self::$incident_id);
        $Incident->destroy();
        self::$incident_id = null;
    }
}

?>