Strategic Software Consultant

I'm the partner of choice for many of the world's leading enterprises. I help businesses elevate their value through solution discovery, software development, design, QA, and consultancy services. As your Strategic Software Consultant, I work across many technology products and delivery teams. The scope of technology is broad, and it is my job to understand how your technology applications holistically support and connect to create a sustainable technology ecosystem. The ecosystem of technologies may span to 3rd party applications, in-house developed solutions, business intelligence, data integrations, and of course, SaaS applications.

Oracle Certified Specialist
Oracle B2C Service Cloud

BUI Workspace Rule Debugging

  • Open up your browser dev tools and go to Console tab
  • Enter
ORACLE_SERVICE_CLOUD.RuleExecutionLogUtilities.enableMonitoring()
  • Open an incident
  • In the Console enter: 
ORACLE_SERVICE_CLOUD.RuleExecutionLogUtilities.getRuleExecutionLog()
  • You should then get output showing rule execution
  • You may also enter:
ORACLE_SERVICE_CLOUD.RuleExecutionLogUtilities.ruleExecutionList

 for a nicely formatted list of rules executed:

  • To reset the log array, set variable to empty array with:
ORACLE_SERVICE_CLOUD.RuleExecutionLogUtilities.ruleExecutionList = []
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