B2C Single-Sign-On Agents and Contacts
Submit SR to Oracle to enable the hidden config verbs.
For Agents
AGENT_SAML20_SSO_ENABLED
SSO_ENABLE_EXTERNAL_IDP
For Contacts
CONTACT_SAML20_SSO_ENABLED
Add the cert thumbprint as plain text (no colons) to the SAML_20_SIGN_CERTS config verb.
Assertion Consumer Service (ACS) url
https://interface-name.custhelp.com/ci/openlogin/saml/<login>
Example: contact.login or contact.emails.address
https://interface-name.com/ci/openlogin/saml/subject/contact.emails.address
https://interface-name.custhelp.com/ci/openlogin/saml/subject/contact.login
Reference Links
https://videohub.oracle.com/media/Best+Practices+for+Implementing+OSvC+SSO/1_z6r5f5mi