Strategic Software Consultant

I'm the partner of choice for many of the world's leading enterprises. I help businesses elevate their value through solution discovery, software development, design, QA, and consultancy services. As your Strategic Software Consultant, I work across many technology products and delivery teams. The scope of technology is broad, and it is my job to understand how your technology applications holistically support and connect to create a sustainable technology ecosystem. The ecosystem of technologies may span to 3rd party applications, in-house developed solutions, business intelligence, data integrations, and of course, SaaS applications.

Oracle Certified Specialist

Oracle B2C Service Cloud

Formerly know as Oracle Service Cloud and RightNow

B2C Service REST API Oracle B2C Service Cloud Oracle Intelligent Advisor

Oracle B2C CORS Error

Access to XMLHttpRequest at ‘https://example.custhelp.com/services/rest/connect/1.4/’ from origin ‘https://example-oia.custhelp.com’ has been blocked by CORS policy: Response to preflight request doesn’t pass access control check: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Set Config verb PAPI_CORS_DOMAIN_LIST CORS Header Purpose Configuration Setting Name Configuration Setting Values Access-Control-Allow-Origin Provides a comma-separated list of trusted origins from which […]

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Oracle B2C Service Cloud Oracle Integration Cloud Oracle Intelligent Advisor

Oracle Intelligent Advisor Transcript to PDF

First off, a big thanks to the Richard Napier at intelligent-advisor.com for his post Interview.fetch() TRANSCRIPT. Goal Create a PDF summary of all the interview questions asked and answers given during the interview. Solution To complete this task, we take advantage of the Intelligent Advisor’s interview.fetch() method introduced in version 21A. The use of Intelligent […]

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Oracle B2C Service Cloud Oracle Chat Inlay

Using the Oracle Chat Inlay Config File

http://documentation.custhelp.com/s/oit/latest/ https://example.custhelp.com/euf/assets/oit-config-file.js You can see the inlay-mode attribute in the JavaScript config file.  Also, I moved the polling-enabled, polling-threshold, and inlay-hidden settings to this config file. The HTML code is simplified to this with the polling-enabled, polling-threshold, and inlay-hidden attributes removed. The JavaScript script has a new reference to the location of the oit-config-file.js host […]

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