Submit SR to Oracle to enable the hidden config verbs. For Agents AGENT_SAML20_SSO_ENABLED SSO_ENABLE_EXTERNAL_IDP For Contacts CONTACT_SAML20_SSO_ENABLED Add the cert thumbprint as plain text (no colons) to the SAML_20_SIGN_CERTS config verb. Assertion Consumer Service (ACS) url https://interface-name.custhelp.com/ci/openlogin/saml/<login> Example: contact.login or contact.emails.address https://interface-name.com/ci/openlogin/saml/subject/contact.emails.address https://interface-name.custhelp.com/ci/openlogin/saml/subject/contact.login Reference Links https://blogs.oracle.com/blogbypuneeth/post/steps-to-configure-saml-20-with-idcs-identity-cloud-service-as-identity-provider-and-jcs-oracle-java-cloud-service-as-service-provider https://videohub.oracle.com/media/Best+Practices+for+Implementing+OSvC+SSO/1_z6r5f5mi http://documentation.custhelp.com/euf/assets/devdocs/cloud22a/olh/CoreFeatures/topicrefs/c_crm_admin_saml_sso.html
EGW_ENABLED = YesEGW_SAVE_EMAIL_HEADERS = YesQUESTION_ENABLED = YesEGW_PASSWD_CREATE = NoCS_HOLIDAY_MSG_ENABLED = YesFATTACH_OPEN_ENABLED = YesCLIENT_SESSION_EXP = 0
This is very helpful when you want to submit an SR to Oracle on behalf of your client. Sign in to your Oracle Support Account https://login.oracle.com/mysso/signon.jsp 2. Click ‘View Accounts’ -> ‘My Account’ 3. Click ‘Request Access’ button at the top of your browser 4. Enter your client’s Support Identifier and Organization Name The Support […]